{"id":27719,"date":"2022-11-25T12:45:14","date_gmt":"2022-11-25T07:15:14","guid":{"rendered":"https:\/\/blazeclan.com\/studies\/a-large-bank-effectively-monitors-its-cloud-environment-with-blazeclans-fte-support\/"},"modified":"2023-03-10T17:42:53","modified_gmt":"2023-03-10T12:12:53","slug":"a-large-bank-effectively-monitors-its-cloud-environment-with-blazeclans-fte-support","status":"publish","type":"case_study","link":"https:\/\/blazeclan.com\/en-eu\/studies\/a-large-bank-effectively-monitors-its-cloud-environment-with-blazeclans-fte-support\/","title":{"rendered":"A Leading Bank Effectively Monitors its Cloud Environment with Blazeclan\u2019s FTE Support"},"content":{"rendered":"<h2><b>About the Customer<\/b><\/h2>\n<p>The customer is one of the largest private sector banks, which offers a broad range of financial services to retail, agriculture, MSME, mid-corporate, and large corporate businesses. With a vision of being the preferred financial solutions provider with diligence in insight-led delivery, the bank embraced cloud migration to accelerate its digital journey.<\/p>\n<h2><b>How the Bank Benefits from Blazeclan\u2019s Support<\/b><\/h2>\n<p>Previously, the bank partnered with Blazeclan to <a href=\"https:\/\/blazeclan.com\/en-eu\/studies\/blazeclan-helps-a-leading-banking-firm-move-from-on-premises-to-aws-cloud\/\">move its workloads and operations<\/a> to the AWS cloud. However, after achieving the desired migration, the bank sought Blazeclan\u2019s support following a Full-Time Employee (FTE) engagement model.<\/p>\n<p>What started as managed services support later translated into full-time resources of Blazeclan deployed to work within the constraints of the bank\u2019s cloud environment. Aligning the tasks to the scope of FTE engagement enabled the bank to realize the following outcomes.<\/p>\n<ul>\n<li>Improved quarterly server patching compliance\u200b<\/li>\n<li>Reduced manual\u00a0labor\u00a0by automating the\u00a0agents\u00a0deployment\u200b<\/li>\n<li>Improved\u00a0CIS AWS Foundation benchmark score\u200b<\/li>\n<li>Achieved effective monitoring across workloads\u200b<\/li>\n<li>Supported in cost optimization initiatives<\/li>\n<li>Augmented visibility and reporting of increase\/decrease in workloads<\/li>\n<\/ul>\n<h2><b>Intricacy Faced by the Bank Before Engaging Blazeclan<\/b><\/h2>\n<p>The bank sought to establish a methodical structure for monitoring their cloud environment, for which they had designed a monitoring tool in-house. Moreover,\u00a0with the help of its software\u00a0division, the bank developed a tool internally to record the insights harnessed from the\u00a0monitoring phase. The bank provided these tools to the Blazeclan team, which made it easy to bring a robust structure in place for monitoring the infrastructure and recording insights in real time.<\/p>\n<h2><b>Activities Involved in FTE Engagement<\/b><\/h2>\n<p>The Blazeclan team offered 24\/7 support to the bank\u2019s AWS accounts. Major activities were proactive monitoring, incident management, problem management, and change management. Our team conducted regular maintenance activity, troubleshooting, and resolving critical system challenges with agility\u00a0for supported AWS accounts of the bank.<\/p>\n<h3>Key Activities<\/h3>\n<ul>\n<li>24 x 7 monitoring and management of workloads hosted on AWS cloud\u200b<\/li>\n<li>Supporting new builds, configuration, and decommissioning based on the customer requirement<\/li>\n<li>Maintaining CIS AWS Foundation benchmark score<\/li>\n<li>Troubleshooting, resolving, and supporting incident and problem management tickets using the monitoring\u00a0and ticketing tool provided by the bank<\/li>\n<li>Resource tagging<\/li>\n<li>Mitigating the risks identified during vulnerability assessment scans<\/li>\n<li>Data backups<\/li>\n<li>Tagging AWS resources using scripts<\/li>\n<\/ul>\n<h2><b>Tech Stack<\/b><\/h2>\n<table class=\"table table-hover\">\n<tbody>\n<tr>\n<td>Amazon EC2<\/td>\n<td>Amazon S3<\/td>\n<td>Amazon VPC<\/td>\n<\/tr>\n<tr>\n<td>Amazon API Gateway<\/td>\n<td>AWS Lambda<\/td>\n<td>Amazon RDS<\/td>\n<\/tr>\n<tr>\n<td>Amazon DocumentDB<\/td>\n<td>Amazon Elasticsearch<\/td>\n<td>Amazon ElastiCache<\/td>\n<\/tr>\n<tr>\n<td>AWS ELB<\/td>\n<td>Amazon Cognito<\/td>\n<td>Amazon CloudFront<\/td>\n<\/tr>\n<tr>\n<td>AWS KMS<\/td>\n<td>Amazon EFS<\/td>\n<td>AWS Config<\/td>\n<\/tr>\n<tr>\n<td>Amazon GuardDuty<\/td>\n<td>AWS Security Hub<\/td>\n<td>AWS Certificate Manager<\/td>\n<\/tr>\n<tr>\n<td>Amazon EMR<\/td>\n<td>Amazon SNS<\/td>\n<td>Amazon EKS<\/td>\n<\/tr>\n<tr>\n<td>AWS Glue<\/td>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>About the Customer The customer is one of the largest private sector banks, which offers a broad range of financial services to retail, agriculture, MSME, mid-corporate, and large corporate businesses. With a vision of being the preferred financial solutions provider with diligence in insight-led delivery, the bank embraced cloud migration to accelerate its digital journey. [&hellip;]<\/p>\n","protected":false},"featured_media":15316,"parent":0,"menu_order":0,"template":"","case_category":[4034,3874],"case_tags":[4074,4134,4244,4059,4064],"class_list":["post-27719","case_study","type-case_study","status-publish","has-post-thumbnail","hentry","case_category-fte-engagement-en-eu","case_category-managed-services-en-eu","case_tags-cloud-security-en-eu","case_tags-compliance-en-eu","case_tags-cost-optimization-en-eu","case_tags-managed-services-en-eu","case_tags-security-en-eu"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Multinational Bank Improves Cloud Environment with FTE Support<\/title>\n<meta name=\"description\" content=\"A Large Bank Effectively Monitors its Cloud Environment with Blazeclan\u00e2\u20ac\u2122s FTE Support\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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