{"id":28303,"date":"2022-11-25T12:43:56","date_gmt":"2022-11-25T07:13:56","guid":{"rendered":"https:\/\/blazeclan.com\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime\/"},"modified":"2023-03-13T12:11:24","modified_gmt":"2023-03-13T06:41:24","slug":"cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime","status":"publish","type":"case_study","link":"https:\/\/blazeclan.com\/en-eu\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime\/","title":{"rendered":"Cloud Technology Enabled the Customer to Automate Routine Tasks and Minimize Downtime"},"content":{"rendered":"

The customer is a next-generation technology solutions and services firm that enables modern commerce for organizations with complex supply chains. Their customers consist of over 2,000 organizations worldwide, ranging from large global brands and retailers to regional manufacturing and distribution companies. The customer specializes in Business Intelligence, ERP, Merchandise Planning, Omnichannel, Mobile, EDI, Managed Analytics, and Supply Chain Strategy.<\/p>\n

The Challenge<\/strong><\/h2>\n

With continued improvements in their modern commerce capabilities by integrating business processes from source to customer, the customer wanted a dedicated partner who could become an IT Support Arm to manage the infrastructure, monitor the application logs, and provide actionable insights.<\/p>\n

The Solution<\/strong><\/h2>\n

The customer leveraged Blazeclan\u2019s expertise in managing AWS services to provide comprehensive infrastructure managed services.<\/p>\n

The team was involved in the 24\u00d77 monitoring of AWS infrastructure and monitoring of applications for the production, staging and non-production environments. Blazeclan provided managed infrastructure services to complement the customer\u2019s IT capabilities including:<\/p>\n

    \n
  • Implementation of cloud monitoring platform (CMP) tool for managing cloud components- virtual machines-EC2, storage-EBS, S3, network & security, identity and access management, load balancer-ELB, and other cloud service offerings.<\/li>\n
  • Provide access to monitor health\/system utilization through a dashboard.<\/li>\n
  • Monitor the AWS resources and custom alert notifications to update on application-related issues.<\/li>\n
  • SLA has driven technical support to ensure response times are met when problems occur to maintain the highest level of system uptime.<\/li>\n
  • Provide dashboard and reporting framework to maintain visibility into overall system performance.<\/li>\n
  • Deliver backups and snapshots of application servers and database.<\/li>\n<\/ul>\n

    Security and Compliance<\/strong><\/h2>\n

    By leveraging Amazon Web Services (AWS), Blazeclan ensured comprehensive security for customer\u2019s business-critical application in AWS and advised best practices to strengthen their security even further to continuously thwart attacks.<\/p>\n

    Benefits Achieved by the Customer<\/strong><\/h2>\n
      \n
    • Reduced Cost:<\/strong> With the well-defined service level agreement, the customer was adept to reduce costs and deliver the highest quality of service to their customers.<\/li>\n
    • High Availability:<\/strong> The level of reliability with the CMP Platform has ensured 100 per cent availability, security and scalability.<\/li>\n
    • The Team Focuses on Innovation, Not Maintenance:<\/strong> Tailor-made Managed Services platform has contributed substantially to the ability of the customer to concentrate on the core competencies instead of getting bogged down in managing servers. Blazeclan\u2019s CMP enabled automation of routine tasks, minimize downtime and most significantly focus on innovation.<\/li>\n
    • Improved Security & Compliance:<\/strong> With robust control policies, the customer was able to meet the compliance obligation.<\/li>\n<\/ul>\n

      Tech Stack<\/strong><\/h2>\n\n\n\n\n
      Amazon EC2<\/td>\nAmazon S3<\/td>\nAmazon VPC<\/td>\n<\/tr>\n
      AWS ELB<\/td>\nAmazon RDS<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

      The customer is a next-generation technology solutions and services firm that enables modern commerce for organizations with complex supply chains. Their customers consist of over 2,000 organizations worldwide, ranging from large global brands and retailers to regional manufacturing and distribution companies. The customer specializes in Business Intelligence, ERP, Merchandise Planning, Omnichannel, Mobile, EDI, Managed Analytics, […]<\/p>\n","protected":false},"featured_media":11476,"parent":0,"menu_order":0,"template":"","case_category":[3874],"case_tags":[4109,4114,4204,4059],"class_list":["post-28303","case_study","type-case_study","status-publish","has-post-thumbnail","hentry","case_category-managed-services-en-eu","case_tags-cloud-en-eu","case_tags-cloud-computing-en-eu","case_tags-cloud-technology-en-eu","case_tags-managed-services-en-eu"],"acf":[],"yoast_head":"\nCloud Monitoring Platform Enabled Automation Reduces Downtime<\/title>\n<meta name=\"description\" content=\"With Blazeclan's solution the customer was adept to reduce costs and deliver the highest quality of service to their customers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blazeclan.com\/en-eu\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cloud Monitoring Platform Enabled Automation Reduces Downtime\" \/>\n<meta property=\"og:description\" content=\"With Blazeclan's solution the customer was adept to reduce costs and deliver the highest quality of service to their customers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blazeclan.com\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime\" \/>\n<meta property=\"og:site_name\" content=\"Blazeclan\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/blazeclan.hq\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-13T06:41:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blazeclan.com\/wp-content\/uploads\/2019\/04\/apple-code-coding-89724-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"900\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@blazeclan_hq\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blazeclan.com\/en-eu\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime\/\",\"url\":\"https:\/\/blazeclan.com\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime\",\"name\":\"Cloud Monitoring Platform Enabled Automation Reduces Downtime\",\"isPartOf\":{\"@id\":\"https:\/\/blazeclan.com\/en-eu\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/blazeclan.com\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime#primaryimage\"},\"image\":{\"@id\":\"https:\/\/blazeclan.com\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blazeclan.com\/wp-content\/uploads\/2019\/04\/apple-code-coding-89724-1.jpg\",\"datePublished\":\"2022-11-25T07:13:56+00:00\",\"dateModified\":\"2023-03-13T06:41:24+00:00\",\"description\":\"With Blazeclan's solution the customer was adept to reduce costs and deliver the highest quality of service to their customers.\",\"breadcrumb\":{\"@id\":\"https:\/\/blazeclan.com\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime#breadcrumb\"},\"inLanguage\":\"en-EU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blazeclan.com\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-EU\",\"@id\":\"https:\/\/blazeclan.com\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime#primaryimage\",\"url\":\"https:\/\/blazeclan.com\/wp-content\/uploads\/2019\/04\/apple-code-coding-89724-1.jpg\",\"contentUrl\":\"https:\/\/blazeclan.com\/wp-content\/uploads\/2019\/04\/apple-code-coding-89724-1.jpg\",\"width\":2000,\"height\":900},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blazeclan.com\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/blazeclan.com\/en-eu\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Case Study\",\"item\":\"https:\/\/blazeclan.com\/en-eu\/case-studies\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Cloud Technology Enabled the Customer to Automate Routine Tasks and Minimize Downtime\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blazeclan.com\/en-eu\/#website\",\"url\":\"https:\/\/blazeclan.com\/en-eu\/\",\"name\":\"Blazeclan\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/blazeclan.com\/en-eu\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blazeclan.com\/en-eu\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-EU\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/blazeclan.com\/en-eu\/#organization\",\"name\":\"Blazeclan\",\"url\":\"https:\/\/blazeclan.com\/en-eu\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-EU\",\"@id\":\"https:\/\/blazeclan.com\/en-eu\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/blazeclan.com\/wp-content\/uploads\/2024\/10\/ITCI-Blazeclan_logo.svg\",\"contentUrl\":\"https:\/\/blazeclan.com\/wp-content\/uploads\/2024\/10\/ITCI-Blazeclan_logo.svg\",\"caption\":\"Blazeclan\"},\"image\":{\"@id\":\"https:\/\/blazeclan.com\/en-eu\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/blazeclan.hq\/\",\"https:\/\/x.com\/blazeclan_hq\",\"https:\/\/www.instagram.com\/blazeclantechnologies\/\",\"https:\/\/www.linkedin.com\/company\/blazeclan-technologies\/\",\"https:\/\/www.youtube.com\/channel\/UCCKF4Lcbtus-pUoZr7Lxrow\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Cloud Monitoring Platform Enabled Automation Reduces Downtime","description":"With Blazeclan's solution the customer was adept to reduce costs and deliver the highest quality of service to their customers.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blazeclan.com\/en-eu\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime\/","og_locale":"en_US","og_type":"article","og_title":"Cloud Monitoring Platform Enabled Automation Reduces Downtime","og_description":"With Blazeclan's solution the customer was adept to reduce costs and deliver the highest quality of service to their customers.","og_url":"https:\/\/blazeclan.com\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime","og_site_name":"Blazeclan","article_publisher":"https:\/\/www.facebook.com\/blazeclan.hq\/","article_modified_time":"2023-03-13T06:41:24+00:00","og_image":[{"width":2000,"height":900,"url":"https:\/\/blazeclan.com\/wp-content\/uploads\/2019\/04\/apple-code-coding-89724-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@blazeclan_hq","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/blazeclan.com\/en-eu\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime\/","url":"https:\/\/blazeclan.com\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime","name":"Cloud Monitoring Platform Enabled Automation Reduces Downtime","isPartOf":{"@id":"https:\/\/blazeclan.com\/en-eu\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blazeclan.com\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime#primaryimage"},"image":{"@id":"https:\/\/blazeclan.com\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime#primaryimage"},"thumbnailUrl":"https:\/\/blazeclan.com\/wp-content\/uploads\/2019\/04\/apple-code-coding-89724-1.jpg","datePublished":"2022-11-25T07:13:56+00:00","dateModified":"2023-03-13T06:41:24+00:00","description":"With Blazeclan's solution the customer was adept to reduce costs and deliver the highest quality of service to their customers.","breadcrumb":{"@id":"https:\/\/blazeclan.com\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime#breadcrumb"},"inLanguage":"en-EU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blazeclan.com\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime"]}]},{"@type":"ImageObject","inLanguage":"en-EU","@id":"https:\/\/blazeclan.com\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime#primaryimage","url":"https:\/\/blazeclan.com\/wp-content\/uploads\/2019\/04\/apple-code-coding-89724-1.jpg","contentUrl":"https:\/\/blazeclan.com\/wp-content\/uploads\/2019\/04\/apple-code-coding-89724-1.jpg","width":2000,"height":900},{"@type":"BreadcrumbList","@id":"https:\/\/blazeclan.com\/studies\/cloud-technology-enabled-the-customer-to-automate-routine-tasks-and-minimize-downtime#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blazeclan.com\/en-eu\/"},{"@type":"ListItem","position":2,"name":"Case Study","item":"https:\/\/blazeclan.com\/en-eu\/case-studies\/"},{"@type":"ListItem","position":3,"name":"Cloud Technology Enabled the Customer to Automate Routine Tasks and Minimize Downtime"}]},{"@type":"WebSite","@id":"https:\/\/blazeclan.com\/en-eu\/#website","url":"https:\/\/blazeclan.com\/en-eu\/","name":"Blazeclan","description":"","publisher":{"@id":"https:\/\/blazeclan.com\/en-eu\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blazeclan.com\/en-eu\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-EU"},{"@type":"Organization","@id":"https:\/\/blazeclan.com\/en-eu\/#organization","name":"Blazeclan","url":"https:\/\/blazeclan.com\/en-eu\/","logo":{"@type":"ImageObject","inLanguage":"en-EU","@id":"https:\/\/blazeclan.com\/en-eu\/#\/schema\/logo\/image\/","url":"https:\/\/blazeclan.com\/wp-content\/uploads\/2024\/10\/ITCI-Blazeclan_logo.svg","contentUrl":"https:\/\/blazeclan.com\/wp-content\/uploads\/2024\/10\/ITCI-Blazeclan_logo.svg","caption":"Blazeclan"},"image":{"@id":"https:\/\/blazeclan.com\/en-eu\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/blazeclan.hq\/","https:\/\/x.com\/blazeclan_hq","https:\/\/www.instagram.com\/blazeclantechnologies\/","https:\/\/www.linkedin.com\/company\/blazeclan-technologies\/","https:\/\/www.youtube.com\/channel\/UCCKF4Lcbtus-pUoZr7Lxrow"]}]}},"_links":{"self":[{"href":"https:\/\/blazeclan.com\/en-eu\/wp-json\/wp\/v2\/case_study\/28303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blazeclan.com\/en-eu\/wp-json\/wp\/v2\/case_study"}],"about":[{"href":"https:\/\/blazeclan.com\/en-eu\/wp-json\/wp\/v2\/types\/case_study"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blazeclan.com\/en-eu\/wp-json\/wp\/v2\/media\/11476"}],"wp:attachment":[{"href":"https:\/\/blazeclan.com\/en-eu\/wp-json\/wp\/v2\/media?parent=28303"}],"wp:term":[{"taxonomy":"case_category","embeddable":true,"href":"https:\/\/blazeclan.com\/en-eu\/wp-json\/wp\/v2\/case_category?post=28303"},{"taxonomy":"case_tags","embeddable":true,"href":"https:\/\/blazeclan.com\/en-eu\/wp-json\/wp\/v2\/case_tags?post=28303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}