ITC Infotech acquires Blazeclan Technologies to enhance Multi-Cloud services and fast-track digital transformation
Deploy customized, intelligent chatbots at speed to provide automated yet personalized responses to user queries. Create meaningful engagements by integrating chatbots with multiple data sources to identify the user intent and provide consolidated information.
Make the chatbots better at recognizing engagement patterns and making precise predictions to deliver the customers the most appropriate solutions. Augment AI algorithms continuously and refine responses over time with improved accuracy.
Personalize customer responses by keeping tabs on the data and delivering efficient resolutions using aggregated insights, summaries, and suggestions. Ensure high-quality customer experience and satisfaction by saving resources to focus on real challenges.
Combine natural language understanding and automatic speech recognition to analyze the data from speech-based inputs and convert it into readable text. Eliminate irrelevant information and noise and extract only valuable data from speech audio.
Engage users with a voice interface and personalize the communication based on the voice & language preferences of users. Enhance customer interactions through authentic, intelligent responses by converting text into speech with a natural sound.
48 leading financial services organizations put their confidence in Blazeclan to underprop cloud-led digital transformation with an agile-first approach. Using strategic roadmaps for infrastructure modernization and security, they have achieved over 60% better time-to-delivery while cutting down overall costs to half.
Blazeclan has equipped 28 global banks and insurance firms with native cloud solutions and cloud migration services to close their data centers before target timelines. Advanced analytics models, SecOps, cloud banking solutions, and modernization plans of Blazeclan empower them to reduce 70% of efforts altogether with over 60% expenditure optimization.
22 M&E companies worldwide delegate Blazeclan to modernize and scale up their media platforms to be highly available for millions of users. They’ve secured their applications with agility and deployed them on the public cloud to comply with regulatory mandates and achieve significant cost savings.
Blazeclan’s analytics, modernization, and ML/AI solutions have simplified the digitization and modernization programs of 10 telecom players. It has empowered them to achieve fully automated workflows, improve the user activation rate by over 50%, and accelerate insights delivery for 99% process accuracy.
Blazeclan has an extensive track record in equipping 75 Professional Services companies with cloud migration, managed services, advanced analytics, and business intelligence. This has not just improved their business performance by over 60% on average but warranted on-demand scalability with over 30% cost savings.